Southwest Airlines has rolled out massive structural changes, replacing decades-old traditions with assigned seating, new fare classes, and adjusted baggage policies. If you're planning a trip, staying ahead of these operational shifts prevents unexpected fees and booking confusion at the gate.
Understanding these updates helps you navigate the booking process smoothly. Let's break down everything you need to know about Southwest's current policies, new seat structures, and baggage rules.
Assigned Seating and New Seat Choices
The era of open seating on Southwest is officially gone. The airline transitioned to assigned seating for flights, letting you secure your specific spot ahead of time.
- Standard Assigned Seats: Regular economy seats assigned during booking or check-in.
- Extra Legroom Seats: Expanded legroom options available for purchase or select elite status members.
- Partner Airline Integration: Global partnership programs, such as initial integrations with carriers like Icelandair, let you coordinate connections under aligned structures.
When booking through the Southwest Airlines Official Site, you select your seat during the checkout flow rather than rushing to check in exactly 24 hours prior for a boarding position.
Updated Fare Classes and Baggage Rules
Southwest restructured its ticket tiers to match major legacy carriers. The traditional fare names shifted, and baggage allowances vary depending on the specific tier you purchase.
- Basic Fares: The entry-level ticket option. Baggage fees apply to checked bags on Basic, Choice, and Choice Preferred tiers unless you hold specific elite status or credit card perks.
- Choice Extra Fares: Includes two free checked bags along with priority boarding privileges.
- Rapid Rewards Members: Credit cardholders and tier members receive designated baggage waivers. For example, specific cardholders get their first checked bag free for themselves and up to eight companions on the same reservation.
Always verify your ticket class during checkout to confirm whether checked luggage is included in your base price.
Inflight Upgrades and Digital Tools
Southwest upgraded its fleet and digital infrastructure to support modern travelers. If you want to enhance your onboard experience, several self-service tools are available directly through the mobile app.
- Free WiFi: Rapid Rewards members enjoy free WiFi access on equipped aircraft. Joining the loyalty program before your flight unlocks this benefit instantly.
- In-Seat Power: Newer Boeing 737 MAX 8 deliveries feature individual power ports and enlarged overhead bin capacities, with retrofits rolling out across older planes.
- Redeye Flights: Transcontinental and Hawaii routes feature overnight schedules, expanding daily flight windows.
You can manage seat upgrades, track baggage status in real-time, or purchase priority boarding straight from your smartphone. Review live schedule details on the Department of Transportation Aviation Consumer Page if you need guidance on passenger rights during schedule modifications.
Common Mistakes to Avoid
Travelers accustomed to legacy Southwest habits often run into trouble during the transition period. Keep these pitfalls in mind:
- Assuming bags fly free on all tickets: Don't assume checked luggage is free on entry-level tickets. Check your fare rules carefully before packing.
- Missing seat selection: Failing to pick a seat at booking means you'll be assigned remaining availability later, reducing your chances of sitting with travel companions.
- Forgetting loyalty login: Not entering your Rapid Rewards number at checkout means missing out on free WiFi and eligible baggage waivers.
Frequently Asked Questions
Can I still change my flight without paying change fees?
Yes. Southwest maintains its flexible change policy for most standard fares, though you'll still pay any fare difference between the original and new flights.
How do I secure an extra legroom seat?
You can select an extra legroom seat during the initial booking process, purchase an upgrade post-booking via the app, or utilize qualifying elite status and credit card benefits.
Are carry-on bags still free?
Yes. Every passenger is permitted one carry-on bag and one smaller personal item free of charge.
Do rapid rewards credit cards still cover baggage fees?
Yes. Co-branded credit cardholders retain specific baggage perks, such as a free first checked bag for the cardmember and companions on the same itinerary, provided the Rapid Rewards number is attached at booking.
