Navigating college athletics requires understanding how athletic departments manage seating allocations, public sales, and student access. At Creighton University, ticket operations serve thousands of spectators each season across multiple athletic programs, most notably men's basketball and volleyball.
Securing admission to Bluejays events involves navigating specific purchasing windows, digital delivery systems, and seating policies. Whether you're an incoming student trying to claim your section seat or a community member looking for single-game passes, knowing how the Creighton University ticket office functions helps you secure seats without missing deadlines.
Location, Contact, and Hours
The ticket office acts as the central hub for all varsity sports ticket sales, renewals, and customer service inquiries.
- Primary Location: Wayne and Eileen Ryan Athletic Center / D.J. Sokol Arena on the main Omaha campus.
- CHI Health Center Box Office: For major basketball games hosted off-campus, operational windows open at the venue box office typically 90 minutes before tip-off.
- Standard Hours: Monday through Friday, 9:00 AM to 4:30 PM CST, with extended hours on event days.
- Contact Channels: Phone support handles high-volume urgent requests, while email inquiries manage account updates and season ticket renewals.
Physical walk-ups are encouraged for complex account transfers, senior citizen ticket assistance, and ADA-compliant seating requests. Calling ahead during peak basketball season prevents long wait times.
Student Ticket Policies and Distribution
Creighton integrates its student body deeply into home game atmospheres, particularly at CHI Health Center Omaha where the student section creates a loud home-court advantage.
- Allocation Process: Full-time undergraduate and graduate students receive access to athletic tickets, often included as part of student fees or through dedicated digital claim windows.
- Claim Windows: Students must log into their student ticketing portal days before major matchups to reserve their digital mobile passes. Claiming windows operate on a first-come, first-served basis for high-demand games.
- Guest Passes: Students can occasionally purchase discounted guest tickets for friends or family, subject to availability after the primary student claim period closes.
- Digital Entry: Student IDs or dedicated mobile app barcodes provide direct entry, eliminating paper tickets and reducing line bottlenecks at student gates.
Failing to claim or redeem a reserved ticket across multiple games can result in temporary suspension of ticketing privileges for subsequent high-profile matchups.
Season Tickets and Priority Seating
Season ticket holders form the financial and atmospheric backbone of Creighton Athletics. Securing season tickets requires navigating priority points and annual contributions.
- The Bluejay Backer Association: Priority seating locations in lower bowls and premium sections require membership in the athletic booster club, which ranks donors based on giving levels and consecutive years of support.
- Renewal Deadlines: Existing season ticket holders must renew their seats by late spring or early summer. Unrenewed seats enter the public upgrade pool.
- Seat Relocation Events: Current season ticket holders are given designated appointment windows during the summer to log online or visit the office to upgrade or move their seats based on remaining inventory.
Payment plans are available for season ticket holders, typically divided into monthly installments leading up to the fall and winter sports seasons.
Single-Game Purchases and Pricing Dynamics
For fans who don't hold season tickets, single-game purchasing requires tracking specific release schedules.
- On-Sale Dates: Non-conference and general regular-season tickets go on sale to the public in phases, usually starting in late autumn for winter sports.
- Dynamic Pricing: Ticket prices fluctuate based on opponent reputation, day of the week, and overall demand. High-profile Big East conference matchups command higher face values than early-season non-conference games.
- Verified Resale: To combat fraudulent tickets sold on unauthorized third-party platforms, the department utilizes official digital exchanges where fans can safely buy and sell verified seats.
Purchasing directly through the official Creighton Athletics portal ensures barcode validity and protects buyers from counterfeit admissions.
Frequently Asked Questions
How do I access my tickets on game day?
Creighton utilizes fully digital ticketing. Fans manage, transfer, and scan tickets using their mobile smartphones via the official account manager portal. Adding tickets to Apple Wallet or Google Wallet before arriving at the venue avoids cellular data congestion outside the arena entrances.
Can I get a refund if I can't attend a game?
Official ticket office policy generally prohibits refunds or exchanges on single-game purchases. Season ticket holders have options to donate unused tickets back to military or youth groups through community outreach programs managed by the department.
What should I do if my mobile ticket won't scan at the gate?
Event staff at arena entrances can look up ticket accounts using a valid photo ID matching the account holder's name. Visiting the box office windows prior to entering the gates resolves scanning errors caused by cracked screens or expired session tokens.
Are ADA-accessible seats available?
ADA seating and companion chairs are available across all venues hosting Creighton events. These seats must be requested directly through the ticket office via phone or in-person consultation to ensure proper accommodations and adjacent companion seating.
