Navigating a major medical center shouldn't require guessing numbers or decoding outdated directories. When you need to reach Trinity Health Ann Arbor, accurate contact details, correct physical addresses, and realistic department hours matter immediately.
Trinity Health Ann Arbor sits at 5301 McAuley Drive in Ypsilanti, Michigan (frequently associated with the greater Ann Arbor medical corridor). The main hospital switchboard connects patients and visitors directly at (734) 712-3456. Whether you're coordinating an upcoming specialist appointment, checking on an admitted patient, or verifying emergency department access, having precise communication channels saves valuable time during stressful situations.
Primary Contact Information and Direct Numbers
Finding the right department prevents frustrating phone transfers. While the main hospital line handles general inquiries, specific units operate dedicated numbers to streamline patient communication.
- Main Switchboard: (734) 712-3456 for general hospital information and operator assistance.
- Emergency Department: (734) 712-3000 for immediate emergency medical care and triage inquiries.
- Patient Billing and Financial Services: (734) 712-4000 for questions regarding medical statements, payment plans, and insurance processing.
- Patient Relations: (734) 712-5300 to address feedback, patient rights, or specific care concerns.
For digital communication, patients typically manage appointments, view test results, and message care teams through the secure Trinity Health Patient Portal.
Physical Address, Campus Layout, and Directions
Trinity Health Ann Arbor operates a sprawling healthcare campus designed to house specialized outpatient clinics, cancer centers, surgical suites, and emergency facilities.
- Campus Address: 5301 McAuley Drive, Ypsilanti, MI 48197.
- Getting Here From US-23: Take exit 37 for Whittaker Road or exit 35 for Carpenter Road, depending on your direction, then follow signs toward Huron River Drive and McAuley Drive entrances.
- Campus Navigation: Because the campus includes multiple distinct buildings—such as the Haupt Pavilion, the Cancer Center, and various medical office buildings—look for color-coded parking zones and entrance signage upon arrival. Volunteers at main entry desks distribute campus maps to help visitors locate specific clinics.
Parking, Valet Services, and Visitor Access
Visiting a patient or attending an outpatient procedure involves navigating specific parking and security protocols. Knowing these details beforehand ensures a smoother arrival.
- Visitor Parking: Free surface parking lots surround the main medical buildings. Designated visitor spaces sit close to primary entrances.
- Valet Parking: Valet service operates at the main hospital entrance and cancer center entrances for a nominal fee, providing a helpful option for patients with mobility limitations.
- General Visitor Hours: Standard visiting hours run daily from 8:00 AM to 8:00 PM. Specific units like the Intensive Care Unit (ICU) or Family Birth Center maintain tailored guidelines, so it's wise to check unit-specific policies prior to arrival.
- Security Check-in: All visitors must check in at security desks upon entering to receive a temporary visitor badge.
Specialized Care Services on Campus
Trinity Health Ann Arbor functions as a comprehensive teaching hospital and regional referral center. Patients access advanced medical technology and multi-specialty teams across several core clinical areas.
- Cardiovascular Services: Comprehensive heart care, including diagnostic catheterization, electrophysiology, and open-heart surgery programs.
- Cancer Center: Multidisciplinary oncology care providing advanced radiation therapy, infusion services, and clinical trials.
- Orthopedics and Joint Replacement: Specialized surgical suites focused on robotic-assisted joint replacement, spine care, and sports medicine rehabilitation.
- Women's and Children's Health: Advanced maternity services, a neonatal intensive care unit (NICU), and pediatric specialty care.
- Neuroscience: Comprehensive stroke care, neurosurgery, and specialized neurological rehabilitation programs.
Frequently Asked Questions
What is the main phone number for Trinity Health Ann Arbor?
The main hospital switchboard can be reached at (734) 712-3456. This line connects callers to general departments, patient rooms, and administrative offices.
Where is Trinity Health Ann Arbor located?
The main campus is located at 5301 McAuley Drive, Ypsilanti, MI 48197, serving the greater Ann Arbor and Washtenaw County region.
Are there specific visiting hours for the hospital?
Standard general visiting hours run from 8:00 AM to 8:00 PM daily. High-acuity units like the ICU often enforce stricter visitor limits or specific times, so calling the specific nursing station ahead of time is recommended.
How do I access my medical records or test results?
Patients can access lab results, clinical notes, and appointment schedules online through the Trinity Health Patient Portal. Alternatively, the Health Information Management (Medical Records) department assists with physical record requests.
