Getting in touch with local journalism requires knowing the right direct channels, department extensions, and physical operating hours. If you're trying to reach the newsroom, submit an obituary, or manage a home delivery subscription, having a clear directory saves you time. The News Tribune LaSalle office operates as part of the Shaw Local network, serving the Illinois Valley region with daily reporting, community announcements, and regional advertising.
The primary physical office is located at 426 Second Street, La Salle, IL 61301. While digital operations handle most day-to-day interactions, visiting the office or calling specific desks requires navigating designated weekly windows and phone extensions. General customer service inquiries can be directed to the main support line at 866-979-1053, with physical front desk hours typically restricted to Tuesdays and Thursdays from 9:00 AM to 2:00 PM.
Department Directory and Direct Phone Numbers
Different departments handle specific requests ranging from editorial tips to legal notices. Calling the correct direct line ensures your submission or inquiry reaches the right staff member immediately without getting lost in general voicemail boxes.
- Customer Service and Subscriptions: For home delivery issues, billing questions, or vacation holds, call 866-979-1053 or email customer support.
- Newsroom and Editorial Desk: To pitch local stories, report breaking news, or contact editors, use the general news line at 833-584-6397 (833-584-NEWS) or send correspondence to the newsroom email.
- Obituary Notices: Families and funeral directors looking to publish service details can coordinate through the dedicated obituary desk via the main toll-free line or email intake.
- Public and Legal Notices: For official public notices, municipal filings, and legals, submissions go through the designated legal advertising team.
- Classifieds and Display Advertising: Local businesses or individuals placing garage sale ads, job listings, or commercial campaigns can connect with advertising executives via the main publishing network.
Submitting Content, Press Releases, and Letters
If you want to contribute content to the publication, following specific formatting rules increases your chances of getting published promptly. Newsrooms receive hundreds of emails daily, so structuring your submission correctly matters.
Letters to the Editor
Readers can voice opinions on local community issues by submitting a letter to the editor. Guidelines usually require local residency, a verified phone number for fact-checking, and a strict word count limit—typically under 350 words. Avoid personal attacks or libelous statements, as editors screen all submissions before print approval.
Community Calendar Events
Nonprofit organizations, local libraries, and community groups can list public events on the regional events calendar. Submissions should include the event name, date, exact address, cost, and a brief description. Make sure to submit entries at least two weeks before the occurrence date.
Press Releases
When sending press releases to reporters, paste the text directly into the email body rather than attaching large documents. Include a clear headline, high-resolution photos with proper attribution, and a contact person who can answer questions on short notice.
Managing Your Digital and Print Subscription
Managing a newspaper subscription shouldn't feel like a puzzle. Whether you subscribe to the traditional print edition, the digital replica, or a combined package, several self-service options exist.
- Delivery Issues: If your morning paper doesn't arrive by the designated carrier deadline, report it immediately through the customer service portal to request a redelivery or account credit.
- Address Changes: Moving within the Illinois Valley? You can update your mailing address online through your subscriber account portal or by calling customer service at least one week prior to the move.
- Digital Access Troubleshooting: If you're locked out of your online account, check your browser cookies or use the password reset tool on the Shaw Media main portal. If errors persist, technical support agents can manually resend activation links.
Frequently Asked Questions
What are the physical office hours for the LaSalle office?
The office at 426 Second Street is open to the public on Tuesdays and Thursdays from 9:00 AM to 2:00 PM. For inquiries outside these windows, utilize phone or email support.
How do I submit a correction for a published article?
If you spot an error in a printed or digital story, email the newsroom editors directly with the article headline, publication date, and the specific correction needed. Fact-based corrections are reviewed and updated promptly.
Can I place a classified ad over the phone?
Yes, classified sales representatives can take your garage sale, employment, or merchandise listings over the phone during standard business hours, or you can submit them via email.
How do I cancel or pause my subscription?
You can temporarily pause delivery while traveling by setting up a vacation hold through your online subscriber dashboard or by calling customer support. Cancellations also require speaking directly with a customer retention representative.
