Accessing your work hours shouldn't require a frustrating digital scavenger hunt. If you're trying to view upcoming shifts, swap hours, or check your timecard, logging into the portal at MyTime Kroger is your direct route. Powered by UKG Dimensions infrastructure, the system handles everything from shift schedules to PTO requests for associates across all Kroger-owned banners.
This breakdown walks you through entering the portal cleanly, avoiding common lockout loops, managing mobile access, and fixing the exact sign-in errors that trip up associates.
How to Sign In to MyTime Kroger
Signing into the platform takes less than a minute if you have your credentials ready. You can access the dashboard from any standard web browser on a smartphone, tablet, or personal computer.
- Open your browser and navigate to the official portal at mytime.kroger.com.
- Enter your Enterprise User ID (EUID)—typically a combination of letters and numbers unique to your profile, such as `ls12345].
- Click "Continue" or advance to the password field.
- Type your secure account password and click "Sign In".
Once authenticated, your dashboard loads your core employee hub. From here, you can view your schedule grid, check historical timecards, and review benefit details.
Using the Mobile App for Schedule Tracking
Many associates prefer checking shifts via mobile rather than opening a browser. Kroger utilizes the UKG Dimensions mobile application infrastructure for portable schedule management.
To set up your phone:
- Download the official associate application from the Apple App Store or Google Play Store.
- Open the app and input the specific tenant URL or scan the configuration QR code provided by your store's HR coordinator.
- Log in using your standard EUID and password.
Keep in mind that digital punch-in features have location restrictions. If you attempt to clock in or out using your personal phone, the system requires you to be physically inside your store location—typically within roughly 100 feet of the center—to prevent remote time-punch errors.
Navigating Your Schedule and Timecard
Once you bypass the login screen, finding your exact shift times requires clicking through specific menu tiles. The mobile layout often displays simple dots on calendar dates until you toggle the view.
- Viewing Shift Times: Tap the "Show List" option on mobile or navigate to "Manage My Schedule" to see exact start, end, and department assignments rather than daily summaries.
- Checking Timecards: Select "My Timecard" from the main menu to review your recorded hours for the current pay period. Use the calendar icon in the upper right corner to look up previous weeks.
- Submitting Time-Off Requests: Go to "Manage My Schedule," choose "View My Schedule," select your target date, and tap "New Request" to submit PTO.
Fixing Common Sign-In and Access Roadblocks
Running into errors during login is common, especially after mandatory password reset cycles.
Expired Passwords and Lockouts
Kroger accounts typically require password updates every 90 days. If your password expires or you enter incorrect credentials multiple times, your account locks. Use the self-service password reset tool online or visit an in-store HR workstation to clear the lockout. For persistent issues, contact the employee support line at 1-800-952-8889.
Browser Cache Conflicts
If the portal page loops endlessly or fails to load elements correctly, your browser cache is likely corrupted. Clear your browsing data or open an incognito window using Google Chrome or Microsoft Edge for a clean session.
Missing Quick Links on Feed
If you access the portal through the internal Kroger Feed intranet while at work and notice the MyTime shortcut is missing from your sidebar, click "Edit Links" on the right side of the desktop homepage, locate MyTime in the left column, move it to your active menu, and save changes.
Frequently Asked Questions
What should I do if I forget my EUID?
Your Enterprise User ID is assigned when you are hired. If you cannot locate it on past pay documentation or onboarding paperwork, speak directly with your store manager or human resources representative to retrieve it.
Can I view my pay stubs and W-2 forms through this portal?
Yes. Alongside daily work schedules, the employee dashboard provides centralized access to historical pay stubs, electronic tax forms like your W-2, and active benefits enrollments.
Why is my app giving me an error when trying to punch in?
The app restricts remote punch-ins. If you are sitting at home or standing outside the building perimeter, the system will block the punch action. You must be inside the store within range of the local network to register mobile punches.
Is MyTime the same platform as Kroger Feed?
No. MyTime is dedicated specifically to scheduling, time tracking, and timecards. Feed is the broader internal intranet used for company-wide news, memos, and general associate updates.
