Getting in touch with a major national newsroom requires precision. If you send a press release, a news tip, or an editorial correction to a general corporate inbox, it usually gets lost. Finding the correct Metro TV news contact details ensures your pitch, complaint, or news lead reaches the right desk immediately.
Established as one of Indonesia's prominent news networks, Metro TV operates specific desks for editorial submissions, viewer complaints, and corporate inquiries. Knowing which channel to use saves hours of wasted effort and prevents your communication from bouncing or being ignored.
Official Metro TV Newsroom and Editorial Contacts
Sending news tips or press releases to the correct desk is essential for getting editorial attention. The newsroom operates dedicated electronic mail channels for incoming reports, coordination, and feedback.
- News Redaction Desk (Redaksi): The primary contact for general news coverage, press releases, and breaking story tips is redaksi@metrotvnews.com.
- Viewer Feedback and Complaints: To report factual errors in broadcasted segments or submit public comments on programming, use kritiksaran@metrotvnews.com.
- Corporate Communications: For media visits, official statements, and institutional public relations, reach out to the corporate relations head via corcomm@metrotvnews.com.
When pitching a story to the news desk, keep your subject line direct. Editors scan hundreds of emails daily. Include the date, location, and a one-sentence summary of why the event matters to the public.
Alternative Channels: Phone, Fax, and Physical Address
Electronic mail isn't always the best choice for breaking developments or urgent desk coordination. Fast-moving stories often require direct phone contact with the assignment coordinator on duty.
- Newsroom Coordinator (Korlip): For immediate, 24-hour news tips and live event coordination, the news desk hotline is reachable at +62 21 5830 0077, with mobile dispatch desks available via +62 811 1830 790.
- Corporate Headquarters: The main station is located at Pilar Mas Raya Kav. A-D, Kedoya, Kebon Jeruk, Jakarta Barat 11520, Indonesia.
- Fax Line: Official document submissions requiring physical transmission can be sent to +62 21 5830 2139.
For verified structural details and network updates, check the official Metro TV Contact Page.
Commercial, Advertising, and Career Inquiries
News desks do not handle advertisements, sponsorship deals, or job applications. Directing these inquiries to editorial teams results in automatic deletion.
- Marketing and Sales: For commercial spot placements, sponsorships, and partnership proposals, contact the sales division at marketing@mediagroupnews.com.
- Recruitment and Careers: Open positions and internship applications are handled via recruitment@metrotvnews.com or through the portal at Metro TV Career. Always attach a compressed PDF resume and a brief introductory letter.
Common Mistakes When Contacting TV Newsrooms
Most outreach fails because of basic structural errors in how the message is formatted or delivered. Avoiding these pitfalls increases your visibility.
- Using generic addresses for sales or jobs: Sending a job application to the news redacting inbox guarantees it won't be reviewed by human resources.
- Writing vague subject lines: Subject lines like "Important Information" or "Check This Out" look like spam. Use structured labels like "PRESS RELEASE: National Infrastructure Forum 2026".
- Omitting contact credentials: If you pitch a news story, include your phone number, organization name, and verification links directly in the signature block.
Frequently Asked Questions
How fast does the Metro TV news desk respond to emails?
Breaking news tips sent to the redacting inbox are monitored around the clock, but routine press releases may take several days to review depending on daily news volume.
Can I send video footage or citizen journalism clips via email?
Yes, specific programs or general news desks accept digital video files or secure links. For specific segments like Newsline citizen journalism, clips can be sent directly to program-specific coordinates.
Who should I contact to correct a broadcast error?
Send a formal correction request to kritiksaran@metrotvnews.com with the exact date, broadcast time, and a clear explanation of the factual inaccuracy.
Is it better to call or email for breaking news?
For live events happening right now, calling the 24-hour desk coordinator is always faster than waiting for an editor to open an inbox message.
