Is Chase open today? If you're planning a trip to a local branch, the answer depends entirely on the day of the week, whether today is a federal holiday, and your local branch's specific schedule. Most Chase Bank branches operate Monday through Friday from 9 a.m. to 5 p.m., with select locations offering limited hours on Saturday. They stay closed on Sundays and all federal banking holidays.
If you're facing closed doors because it's a Sunday or a holiday like Thanksgiving or Christmas, you aren't completely stuck. Chase operates an extensive network of digital tools, 24/7 ATMs, and mobile features that let you handle most routine financial transactions without stepping foot inside a physical building.
Standard Chase Branch Hours and Variations
Standard operating hours for physical Chase branches are relatively uniform across the United States, but regional differences do exist. Knowing what to expect before you drive out can save you an unnecessary trip.
Most traditional standalone branches follow a standard weekly schedule:
- Monday through Friday: 9:00 a.m. to 5:00 p.m. local time.
- Saturday: 9:00 a.m. to 1:00 p.m. or 2:00 p.m. local time (at participating locations).
- Sunday: Closed.
However, not all branches adhere strictly to these guidelines. For instance, branches located inside grocery stores or shopping centers frequently match the operating hours of their host retailers, which might mean extended evening hours or Sunday availability. On the other hand, some smaller rural or suburban branches might close for lunch between noon and 1 p.m., or skip Saturday operations entirely.
To verify real-time hours for your specific location, use the official Chase Branch Locator before heading out.
Chase Holiday Schedule and Closures
Chase follows the Federal Reserve's holiday schedule, meaning physical branch doors close on all federally recognized bank holidays. If a holiday falls on a Saturday or Sunday, the closure is typically observed on the closest weekday (such as a Friday or Monday).
Federal holidays when Chase branches remain closed include:
- New Year's Day
- Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- Juneteenth National Independence Day
- Independence Day
- Labor Day
- Columbus Day / Indigenous Peoples' Day (Note: While federal, some institutions keep doors open; check local listings)
- Veterans Day
- Thanksgiving Day
- Christmas Day
On days immediately preceding major holidays—such as Christmas Eve or New Year's Eve—branches often operate on shortened schedules, closing early around 2 p.m. local time.
Digital Alternatives When Branches Are Closed
When physical branches are shuttered for the weekend or a holiday, digital banking platforms fill the gap. You can manage nearly all of your daily financial needs using online or mobile tools.
Mobile Check Deposit
If you received a paper check and need funds credited, you don't need to visit a teller. Open the Chase Mobile App, select deposit, snap photos of the front and back of your endorsed check, and submit it. Keep in mind that checks deposited on weekends or federal holidays won't begin processing until the next standard business day.
Online Bill Pay and Transfers
You can schedule one-time or recurring bill payments, transfer money between your Chase checking and savings accounts, or send funds to friends and family using Zelle directly through your browser or mobile app. Like deposits, ACH transfers initiated on non-business days are processed when normal banking operations resume.
24/7 ATM Access
Chase ATMs remain operational around the clock, even when the attached branch lobby is closed. You can use them to withdraw cash, check account balances, and make cash or check deposits. For added security and convenience, many Chase ATMs support cardless entry via your smartphone's digital wallet.
Common Banking Mistakes to Avoid
Navigating branch closures and holiday hours can lead to frustrating delays if you aren't prepared. Avoid these common pitfalls:
- Assuming holiday deposits clear instantly: Submitting a check or transfer on a federal holiday means it sits in a pending queue. Processing officially begins on the next business day, which can impact upcoming automatic bill payments.
- Forgetting about cut-off times: Even on regular business days, mobile deposits submitted after specific evening cut-off times (usually around 11 p.m. Eastern Time) are processed as if they were received the following business day.
- Visiting a grocery store branch on a holiday expecting normal service:* If a branch is housed inside a retail store that stays open on a holiday, the physical Chase teller windows and desks will still be closed, even if the building is accessible.
Frequently Asked Questions
Can I speak with a customer service representative on a holiday?
Yes. While physical branch staff take federal holidays off, automated phone support is available 24/7 at 1-800-935-9935. Live customer service agents are also reachable during extended support hours, though wait times may be longer on major holidays.
Do direct deposits hit my account on bank holidays?
If your payday falls on a federal holiday or a weekend, your direct deposit may post a day early or on the next business day, depending on when your employer's payroll file was submitted to the Federal Reserve.
Are Chase drive-thru lanes open when the lobby is closed?
Generally, drive-thru lanes follow the exact same schedule as the main branch lobby. If the branch is closed for a holiday or Sunday, the drive-thru lanes will also be closed.
What should I do if my debit card is lost while branches are closed?
You don't need to wait for a branch to open to report a lost or stolen card. You can immediately lock your card inside the Chase Mobile App to prevent unauthorized purchases, and order a replacement card that arrives in the mail within a few business days.
