Finding your Shopee ID doesn't need to take five minutes, let alone turn into a frustrating maze through endless settings menus. Whether you are setting up third-party customer service software, integrating an inventory management tool, or trying to share your store link with a supplier, you need your unique identifier.
The platform actually uses two different identifiers: your personal user account handle and your distinct numerical store number. Confusing the two is common, but fixing that confusion takes seconds once you know where to look. This guide walks you through locating both your personal Shopee username and your numerical Shop ID across desktop and mobile devices.
Understanding the Difference Between Usernames and Shop IDs
Before digging into extraction steps, you have to clarify what third-party apps or APIs are asking for. People frequently mix up three separate terms on the platform.
Your Username is your public profile handle. It is the custom text name you created when you first signed up, appearing in your profile URL and at the top of your mobile app dashboard. For another perspective on this story, check out the latest coverage from Reuters.
Your Shop ID is a string of numbers assigned exclusively to merchant accounts. Backend systems, customer service bots, and product synchronization tools require this specific numerical string rather than your text handle.
Your Item ID or Product ID is a separate sequence assigned to individual listings. If an integration fails, you've likely plugged in a username where a numerical shop number belongs.
How to Find Your Shopee Username on Mobile
If you are using the mobile app and need your basic profile handle, the process takes less than ten seconds.
- Open the Shopee mobile app on your iOS or Android device.
- Tap the Me tab located in the bottom right corner of the screen.
- Look at the top banner area next to your profile picture. Your active profile handle is displayed right there.
Keep in mind that you can update this name, but Shopee restricts you to a single username change. If you already edited it once during account creation or setup, the system locks that field permanently.
How to Find Your Numerical Shop ID on Desktop
Merchants integrating external management tools need their numeric store code. Mobile apps don't always display this numerical code openly, so web browsers offer the cleanest path.
- Open your desktop browser and log into the Shopee Seller Centre.
- Navigate to your main store page or click on Product and open My Products.
- Click on the More dropdown menu next to any listed item and select Live Preview.
- Look at the URL bar in your browser once the public product page opens.
- Locate the string of numbers positioned directly after
shop=or embedded within the store link structure. That exact number sequence is your official Shop ID.
For example, if a store URL reads as shopee.com.my/shop/123456789/, the digits 123456789 represent your unique merchant code. Copy that exact string into your integration settings.
Locating Your ID via Source Code Inspection
When standard dashboard views hide your parameters, checking the raw web page source code provides a foolproof alternative. This method works well for vendors trying to pull identifier data for API calls.
- Open a desktop browser and navigate to your public storefront page.
- Right-click anywhere on the blank space of the page and select View Page Source (or press
Ctrl+Uon Windows andCmd+Option+Uon Mac). - Press
Ctrl+ForCmd+Fto open the search bar within the source code view. - Type
shop_idorpartner_idinto the search box. - Review the highlighted results. The system metadata will display your numeric shop identifier next to those parameters.
Common Mistakes to Avoid
People run into roadblocks during this quick process due to a few recurrent errors.
- Using the display name instead of the username: Your store display name (the pretty banner title customers see) contains spaces and special characters. System integrations reject display names because database usernames contain strict alphanumeric characters and underscores only.
- Confusing buyer and seller dashboards: Regular buyer profiles do not generate a numeric shop ID. If you only purchase items on the platform, you only possess a username. You must register as a merchant and list at least one item to generate an active merchant number.
- Typing extra URL parameters: When copying a link from your browser to find your shop code, make sure you strip out tracking tags, promotional parameters, or search queries at the end of the URL. Clean the link down to the core domain and the numeric shop string.
Frequently Asked Questions
Can I change my Shopee username after setting it?
Yes, you can change it once through the app settings under Account and Security. Once you save a custom username for the second time, the platform locks it permanently.
Do buyers have a numerical Shop ID?
No. Numerical shop identifiers are reserved exclusively for accounts registered on the merchant platform. Regular shoppers only have a personal user handle.
Why won't my third-party app accept my username?
External inventory, shipping, or customer support software usually requires your numeric store code rather than your text handle. Use the Seller Centre preview method to find the correct digits.
Is my Shopee ID the same as my registered email address?
No. Your email address remains private and serves solely for account authentication, security alerts, and password recovery.