Managing your inventory, checking market board prices, and communicating with your free company doesn't have to wait until you log into your PC or console. The FFXIV Companion App bridges the gap between your daily life and Eorzea, letting you handle core inventory tasks and remote organization directly from your smartphone.
Getting the most out of this tool requires understanding its currency systems, managing retainer limits, and avoiding common pitfalls that waste your resources. Whether you're trying to keep crafting materials organized or execute remote sales while away from your gaming rig, this breakdown covers setup, features, and practical workflow optimizations.
Initial Setup and Service Plans
Before diving into remote inventory management, you need to link your Square Enix account and configure your app settings correctly.
- Download the app from the Apple App Store or Google Play Store onto your mobile device.
- Log in using the Square Enix ID and password associated with your active game service account.
- Select your primary character if you have multiple characters across different Worlds on that service account.
The app operates on two tiers: the Free Service Plan and the Premium Service Plan. The free tier allows you to chat with friends, view your inventory, and register one additional favored destination in-game. The premium tier doubles your daily currency allowances, grants an extra chocobo saddlebag slot layout, and lets you hire an extra retainer with full app integration.
- Kupo Nuts: Awarded as a free daily login bonus if you have an active subscription. Free users get one per day (holding up to two), while premium users receive two per day (holding up to ten).
- Mog Coins: Purchased in-app currency. They function identically to Kupo Nuts for market board actions and retainer ventures, but they do not expire.
Mastering Market Board Operations Away from the Game
The most popular feature for active crafters and gatherers is remote access to the market board. You can check current pricing trends, purchase items, and list goods for sale without logging into your character.
- Listing Items: Select an item from your retainer's inventory within the app, set your desired price, and pay the transaction fee using one Kupo Nut or Mog Coin.
- Adjusting Prices: If an item undercuts your listing, you can modify the price remotely instead of waiting until your evening play session.
- Purchasing: Secure rare materials or food buffs the moment you spot a deal, even if you're away from your terminal.
Keep in mind that currency consumption follows a strict hierarchy. The system automatically spends your oldest Kupo Nuts first, followed by free Mog Coins, and finally purchased Mog Coins. Always check your daily login bonus to avoid letting expiring Kupo Nuts go to waste.
Managing Retainer Ventures and Inventory
Retainers are your primary source of passive income and rare materials, and the app lets you keep them active around the clock.
To assign a venture via your phone, your character must be in your Home World. Open the retainer menu, select an available venture category (such as quick explorations or hunting expeditions), and pay the standard venture token along with your app currency fee. When a retainer returns, you can complete the venture through the app to collect experience and items.
- Inventory Inspection: Browse your main character inventory, Armoury Chest, chocobo saddlebag, and retainer storage to check stock levels before crafting.
- Item Sorting: Move items between your retainers if you subscribe to the premium plan, keeping your primary crafting materials consolidated.
One important detail to remember is that retainers completing ventures via the app will not gain their final chunk of experience level progression until you summon them via an in-game summoning bell. Use the app to keep them cycling through missions, then wrap up milestone turn-ins when you log into the game.
Staying Connected with Free Companies and Linkshells
Eorzea is fundamentally a social experience, and the app features a dedicated chat suite that operates independently of the main game client.
- Company Chat: Free Company masters can set up a dedicated company chat room allowing offline members to coordinate raid times, crafting requests, and social events.
- Direct Messages and Group Chats: Organize static groups, chat with friends on your contact list, and send custom reactions or stamps to keep in touch during maintenance windows.
For official updates, game patches, and service announcements, check the Square Enix Support Center or read community announcements directly through the FINAL FANTASY XIV Lodestone.
Common Mistakes to Avoid
Many players run into frustrating roadblocks because they misunderstand how app actions interact with live server states.
- Forgetting the Home World Restriction: You cannot dispatch retainer ventures if your character is logged into a World visiting queue or residing on a destination server outside your Home World. Make sure you return home before logging off for the day if you plan to manage ventures on your phone.
- Wasting Expiring Currency: Because free Kupo Nuts expire after 180 days and have a strict holding cap, failing to log in or spend them regularly results in automatic deletion of the oldest nuts.
- Ignoring Inventory Space Requirements: Completing a venture via the app requires open slots in your retainer storage. If your retainer is completely packed, you'll receive an error until you clear space in-game.
Frequently Asked Questions
Can I play the actual game using the FFXIV Companion App?
No. The app is strictly a utility tool for inventory management, market board transactions, retainer dispatch, scheduling, and chat. It does not render game graphics or let you control your character movement.
Why can't I access the Mog Coin shop on my device?
If your service account is tied exclusively to specific platform licenses (such as certain Nintendo console versions), in-app currency purchasing may be restricted, requiring you to rely entirely on daily login Kupo Nuts.
Do items bought on the market board arrive immediately?
Yes. Purchased items are sent straight to your retainer or delivery service inbox, ready for you to collect the next time you log into the game.
What happens if my subscription lapses?
If your game subscription expires, you will lose access to daily Kupo Nut login bonuses and certain remote retainer features until your subscription status is renewed.
