Navigating the local justice system or trying to reach someone detained at the Caddo Correctional Center can feel overwhelming. You need precise phone numbers, clear facility rules, and direct answers without sorting through outdated web pages. This guide provides actionable details for contacting the facility, locating inmates, and handling visitation or mail procedures correctly.
Located in Shreveport, Louisiana, the facility handles pre-trial detainees and sentenced individuals under the authority of the Caddo Parish Sheriff's Office. Knowing the correct protocol helps you avoid wasted trips and administrative delays.
Facility Contact Information and Location
If you need to reach the main office or verify booking information, use the official contact details below. Calling ahead before traveling to the facility saves time, especially when schedules shift due to security updates or holidays.
- Main Facility Address: 1101 Forum Drive, Shreveport, LA 71107
- Mailing Address: P.O. Box 70110, Shreveport, LA 71137-0110
- Main Phone Number: (318) 677-5254
- Fax Number: (318) 677-5297
- Official Website: Caddo Parish Sheriff's Office
Keep your inquiry brief and have the individual's full legal name and date of birth ready when you call. Staff members handle high volumes of calls daily, so providing precise data speeds up the search process.
Locating an Inmate
Finding someone inside a large detention facility requires specific identifiers. Common names often create confusion, which makes secondary details critical.
- Gather Identifiers: Write down the individual's full legal name, spelling it correctly, along with their date of birth or booking number if you have it.
- Contact the Jail Directly: Call the main desk at (318) 677-5254 to check current custody status.
- Verify Charges and Bond: Ask if a bond has been set, what court handles the case, and whether any holds from other jurisdictions exist.
If an inmate has been transferred to a state-level institution, you may need to consult the Louisiana Department of Public Safety & Corrections locator instead.
Visitation Guidelines and Scheduling
Visiting an inmate requires strict adherence to identification rules, dress codes, and scheduling frameworks. Both on-site and remote video options are available, depending on current facility policy.
On-Site Visitation Rules
The facility permits on-site video visits, but you must follow structural guidelines to secure entry:
- Identification: Visitors aged 17 and older must present a valid, unexpired state-issued driver's license or government photo ID. Altered identification cards are rejected immediately.
- Dress Code: Clothing must be modest and conservative. Tank tops, halter tops, spaghetti straps, and see-through garments are strictly prohibited. Shorts and skirts must fall no higher than two inches above the knees. Shoes are mandatory; house shoes and slippers are banned.
- Prohibited Items: Electronic devices, including cell phones and tablets, are barred from the lobby and visiting areas. Leave these items locked in your vehicle.
Remote Video Visitation
Remote visits can be arranged through third-party providers. You must set up an account with City Tele Coin online or by phone before scheduling or participating in remote video sessions from your home computer or mobile device.
Mailing Rules and Commissary Deposits
Sending letters, funds, or approved materials requires following strict mail protocols to prevent contraband entry.
- Letters and Cards: Mail must be plain. Standard envelopes are typically accepted, but avoid glitter, heavy stickers, or multi-layered decorations. Always include the inmate's full name and housing identifier on the envelope.
- Books and Publications: Newspapers, magazines, and softcover books must ship directly from an authorized publisher or retailer like Amazon. Packages sent directly from personal addresses are refused.
- Funds: Money for commissary and tablet use can be deposited through online vendor portals or designated kiosks located near the facility. Inmates use these funds to purchase hygiene items, stationery, and food snacks.
Common Mistakes to Avoid
Visitors and family members frequently experience setbacks due to avoidable administrative errors. Keep these pitfalls in mind:
- Skipping ID Verification: Showing up with an expired ID card guarantees entry denial. Double-check your license expiration date before leaving home.
- Ignoring Dress Standards: Arriving in inappropriate clothing results in canceled visits. Review the dress code thoroughly, especially regarding skirt lengths and footwear.
- Failing to Register Online First: Trying to use remote video options without establishing a verified account through the designated telecommunications provider causes immediate connection roadblocks.
- Sending Unauthorized Packages: Mailing items directly from home instead of utilizing official publishers results in mail rejection and disposal.
Frequently Asked Questions
Can I drop off clothing or medicine for an inmate?
No. The facility does not accept drop-off clothing or personal medications from outside visitors. Essential medical needs are evaluated and managed by the internal medical staff on-site.
What happens if I have an active probation or parole status?
Individuals on active probation or parole are generally restricted from visiting inmates inside correctional facilities. Check with a parole officer or call the facility ahead of time if this applies to your situation.
How do I schedule a visit for an inmate in medical isolation?
Inmates housed in the medical unit or sick bay require advance scheduling through the main administrative desk. Call (318) 677-5254 to speak with staff regarding special medical unit visitation procedures.
Are children allowed during visits?
Minors are permitted to visit if accompanied by a parent or legal guardian at all times. Children aged three and older count toward visitor occupancy limits, and guardians must supervise them closely to prevent disruptions in the lobby or visiting areas.
